Legal · Terms
Terms of use
& of business
Part A covers this website. Part B summarises how we contract, so nothing in a proposal comes as a surprise. Where a signed engagement letter says something different, the engagement letter wins.
1. About these terms
This site is operated by TECH 52 LIMITED, a private company limited by shares registered in England and Wales, company number 17047936, registered office 1 Gossington Close, Chislehurst, England, BR7 6TG ("Tech 52", "we", "us"). Contact: support@tech52.org.
By using tech52.org you accept Part A. Part B is a plain summary of our standard business terms; it is provided for transparency and is not itself an offer. A binding contract arises only when you accept a written proposal or engagement letter from us.
Part A · 2. Using this website
You may read, print and share these pages for your own information or to evaluate us as a supplier. You may not misuse the site — that includes attempting to gain unauthorised access, introducing malicious code, scraping it to build a competing directory of businesses, or systematically harvesting the contact details published on it for unsolicited marketing.
3. Website content and intellectual property
The text, layout, stylesheet, code, illustrations and marks on this site are owned by Tech 52 or used with permission, and are protected by copyright and other intellectual property rights. The name "Tech 52" and the 52 mark are used by us as trading identifiers. Quoting a short passage with a link back is welcome; republishing pages, or reusing the design as the basis for another company's site, is not.
4. Accuracy and availability
The pages describe our services in general terms and are written to be accurate at the date shown. They are not advice for any specific situation and should not be relied on as a technical, commercial or legal recommendation — that is what a paid engagement produces. We may change the content at any time, and we do not promise the site will be uninterrupted or error-free.
5. Links to other websites
Where we link out — to the Information Commissioner's Office, for example — we do so for convenience. We have no control over those sites and accept no responsibility for their content or their handling of your data.
Part B · 6. Quotes and acceptance
Every engagement starts with a written proposal setting out scope, assumptions, exclusions, timeline, milestones and price. Quotes are in pounds sterling, exclude VAT where it becomes chargeable, and are valid for 30 days unless stated otherwise. Work begins when you accept in writing — email is sufficient.
7. Scope and changes
We deliver what the accepted proposal describes. Anything outside it is quoted as a written change before it is carried out, never invoiced afterwards as an assumption. If a request is small enough that quoting it would cost more than doing it, we will usually just do it and say so.
8. Fees, media spend and payment
- Fixed-price projects are invoiced against agreed milestones.
- Care, content and media management agreements are invoiced monthly in advance.
- Advisory work is invoiced on completion of the report, or monthly for longer pieces.
- Advertising media spend is never invoiced by us. You pay the platform directly from your own account and payment method. We take no commission, margin, rebate or referral fee on it, and none on hosting, licences or subscriptions either — those are bought in your name, at cost.
- Invoices are payable within 14 days. Late payment may attract statutory interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998, and we may pause work on overdue accounts after telling you first.
9. What we need from you
Timely feedback, a named decision-maker, the access and credentials a task genuinely requires, and content or data in the agreed format. Where you supply text, images, logos or data, you confirm you have the rights to use them and that they do not infringe anyone else's rights or breach data protection law. Delays caused by outstanding approvals move timelines rather than prices, and we will tell you when that is happening.
10. Ownership of the work
On payment in full, the intellectual property in the deliverables created specifically for you — designs, bespoke code, copy, campaign assets and reports — transfers to you. Where we include our own pre-existing components, or open-source and third-party libraries, those remain owned by their authors and you receive a perpetual licence to use them as part of the deliverable, on the terms of the relevant licence.
Domains, hosting accounts, repositories and advertising accounts are registered in your name wherever the provider allows it, and we hold access as a user you can remove. We may describe the nature of the work in general terms as a reference, and will not name you or publish anything confidential without your written agreement.
11. Third-party services
Hosting companies, content management systems, payment providers and advertising platforms operate under their own contracts with you. We will advise on selection and configure them properly, but we are not responsible for their outages, pricing changes, policy decisions, account suspensions or algorithm changes, and we hold no partner tier, reseller agreement or referral commission with any of them.
12. Advertising results
Advertising performance depends on market demand, competition, platform behaviour, your pricing and your product — factors outside our control. We commit to planning, executing and reporting the work with skill and honesty. We do not guarantee rankings, impressions, leads, sales or any specific cost per outcome, and we will not sign a contract that pretends otherwise.
13. Term and termination
Ongoing agreements run month to month, and either party may end them on 30 days' written notice. On termination we invoice for work done to that date and hand over credentials, files and documentation as part of the notice period rather than as a chargeable extra. Either party may end an agreement immediately for material breach that is not remedied within 14 days of written notice.
14. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited. Subject to that, and because our clients are businesses and organisations rather than consumers:
- Our total liability arising out of an engagement is limited to the total fees paid by you to us under that engagement in the 12 months before the claim.
- We are not liable for loss of profit, revenue, goodwill, anticipated savings, data or business opportunity, or for any indirect or consequential loss.
- We are not liable for advertising spend committed on platforms, for third-party service failures, or for loss caused by content, data or instructions you supply.
- You remain responsible for keeping your own independent backups of anything irreplaceable, in addition to any backup service we provide.
15. Governing law and jurisdiction
These terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If a provision is found unenforceable, the rest continues to apply. Nothing here creates a partnership, joint venture or employment relationship between us.
Questions about anything on this page go to support@tech52.org, and we will answer them in the same plain terms.